1. Are you a factory or a trading company?
Yes, we do produce some items by ourself but mainly act as a sourcing trade
company over 10 years.
2. Can you do OEM or ODM orders?
Yes, we'd like to do that. We welcome warmly your OEM or ODM orders and will
respect fully your sole rights on this item.
3. Do you accept small order?
Yes, we do as we also accept wholesale orders for most of items here listed in this
shop based on listed wholesale price per different qty. level.
4.How about your trade term?
For wholesale order amount below usd2000.0 normally ship by air, for ordering, will
do FOB Ningbo or Shanghai.We are open to negotiate on the term and shipping way.
5.How about payment method:
We accept T/T, L/C(subject to amount over USD30000.0 short term, Long term,
Western Union, Paypal or other ways.
6.How about the product warranty and after sale service?
We will take full responsiblity on the items we sell, for any defect, you can either
require replacement for free or reimbursement. so long as the reasonable approval
has been provided and it is in good faith.
7. What safty certificate are you able to provide? EN71 for toy will be provided upon
request.
8. How about samples?
Will be able to send pre-shipment samples on our cost upon ordering.
9. How about shipment date?
Normally takes 30-45 days for delivery.